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Manager feedback survey template

An upward feedback survey with nine rated statements about a manager and two open questions, to fill in, copy or print.

TemplateWhat you type stays in your browser.

My manager

Rate each line from 1 (strongly disagree) to 5 (strongly agree).

Sets clear priorities for the team.

Gives me feedback that helps me improve.

Holds regular one-on-ones and rarely cancels them.

Listens, and acts on what I raise.

Treats people on the team fairly.

Supports my growth and career.

Notices and recognizes good work.

Protects the team from needless work.

I would choose to work for my manager again.

In your own words

Last updated

A manager feedback survey lets a team rate its manager safely.

A manager feedback survey, also called upward feedback or a manager effectiveness survey, asks the people who report to a manager to rate how that manager leads. It exists because the manager is the largest part of most people's experience of work, and because few people will say these things to the manager's face.

This template has nine rated statements about everyday behavior, such as holding one-on-ones and giving feedback, and two open questions. Results go to the manager as team averages, never as individual answers.

Here is how to use the manager feedback survey template in five steps.

  1. Explain the purpose. Tell managers and teams that the survey is for the manager's development, and say who will see the results.

  2. Protect the answers. Report a manager's results only when at least four or five people have answered, and never show individual responses.

  3. Survey every manager at once. Run all teams in the same two weeks, so no manager feels singled out.

  4. Debrief each manager. The manager's own manager walks through the averages and the comments, starting with the strengths.

  5. Have the manager report back. Each manager tells the team what they heard and one thing they will change.

Here is a worked example with invented names.

Take an invented company, Osterlow Engineering. A team of nine rates its manager, Hana Kovac, and eight of them answer.

The highest statement is treats people on the team fairly, at 4.6 out of 5. The lowest is holds regular one-on-ones and rarely cancels them, at 2.1. Four comments mention one-on-ones being moved or cancelled near deadlines.

Hana goes through the results with her director, Priya Raman, then tells the team what she heard. She fixes one-on-ones on Tuesdays and commits to not moving them. Three months later the same statement reads 4.0.

These mistakes spoil a manager feedback survey.

  • Showing results for a team of two or three, where everyone can tell who said what.
  • Using the scores to decide pay or promotion, which turns honest feedback into politics.
  • Sending the results to the manager with no conversation around them.
  • Letting a manager try to work out who wrote a comment.
  • Running it once. One survey is a snapshot, and the second one shows whether anything changed.

People ask these questions about manager feedback surveys.

A manager feedback survey asks employees to rate their direct manager on specific behaviors, such as giving feedback, setting priorities and supporting growth. The answers are combined and shared with the manager as team averages, so the manager can see how their leadership lands.

These glossary terms explain the ideas behind it.

  • Toxic work environment

    A toxic work environment is a workplace where the day-to-day norms, usually set by managers, reliably damage the people in it.

  • One-on-one

    A one-on-one is a recurring private conversation between a manager and a direct report about the work, the obstacles and the person's growth.

  • Skip-level meeting

    A skip-level meeting is a conversation between an employee and their manager's manager, without the direct manager present.

  • Span of control

    Span of control is the number of direct reports a manager has.

  • Employee engagement

    Employee engagement is how committed and involved people are in their work and their company, beyond simply doing the tasks assigned to them.

These pages on this site go deeper.

These templates pair well with this one.

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