Manager feedback survey template
An upward feedback survey with nine rated statements about a manager and two open questions, to fill in, copy or print.
TemplateWhat you type stays in your browser.
Manager feedback survey template
Template from https://www.teampredict.ai/templates/manager-feedback-survey
Last updated
A manager feedback survey lets a team rate its manager safely.
A manager feedback survey, also called upward feedback or a manager effectiveness survey, asks the people who report to a manager to rate how that manager leads. It exists because the manager is the largest part of most people's experience of work, and because few people will say these things to the manager's face.
This template has nine rated statements about everyday behavior, such as holding one-on-ones and giving feedback, and two open questions. Results go to the manager as team averages, never as individual answers.
Here is how to use the manager feedback survey template in five steps.
How to use it
- 1Explain the purpose
- 2Protect the answers
- 3Survey every manager at once
- 4Debrief each manager
- 5Have the manager report back
Explain the purpose. Tell managers and teams that the survey is for the manager's development, and say who will see the results.
Protect the answers. Report a manager's results only when at least four or five people have answered, and never show individual responses.
Survey every manager at once. Run all teams in the same two weeks, so no manager feels singled out.
Debrief each manager. The manager's own manager walks through the averages and the comments, starting with the strengths.
Have the manager report back. Each manager tells the team what they heard and one thing they will change.
Here is a worked example with invented names.
Take an invented company, Osterlow Engineering. A team of nine rates its manager, Hana Kovac, and eight of them answer.
The highest statement is treats people on the team fairly, at 4.6 out of 5. The lowest is holds regular one-on-ones and rarely cancels them, at 2.1. Four comments mention one-on-ones being moved or cancelled near deadlines.
Worked example
Osterlow Engineering, an invented company: one manager's results
- ManagerHana Kovac, team of nine, eight responses
- Highest statementTreats people on the team fairly, 4.6 out of 5
- Lowest statementHolds regular one-on-ones and rarely cancels them, 2.1
- CommentsFour mention one-on-ones moved or cancelled near deadlines
- DebriefWith her director, Priya Raman
What Hana changed
One-on-ones fixed on Tuesdays and not moved. The same statement reads 4.0 three months later
Hana goes through the results with her director, Priya Raman, then tells the team what she heard. She fixes one-on-ones on Tuesdays and commits to not moving them. Three months later the same statement reads 4.0.
These mistakes spoil a manager feedback survey.
- Showing results for a team of two or three, where everyone can tell who said what.
- Using the scores to decide pay or promotion, which turns honest feedback into politics.
- Sending the results to the manager with no conversation around them.
- Letting a manager try to work out who wrote a comment.
- Running it once. One survey is a snapshot, and the second one shows whether anything changed.
People ask these questions about manager feedback surveys.
These glossary terms explain the ideas behind it.
A toxic work environment is a workplace where the day-to-day norms, usually set by managers, reliably damage the people in it.
A one-on-one is a recurring private conversation between a manager and a direct report about the work, the obstacles and the person's growth.
A skip-level meeting is a conversation between an employee and their manager's manager, without the direct manager present.
Span of control is the number of direct reports a manager has.
Employee engagement is how committed and involved people are in their work and their company, beyond simply doing the tasks assigned to them.
These pages on this site go deeper.
These templates pair well with this one.
Skip-level meeting agenda template
Five timed parts, an opening script and nine questions for a 30-minute skip-level.
Employee engagement survey template
Fifteen rated statements in five themes, plus two open questions.
One-on-one meeting agenda template
Six timed parts for a 30-minute one-on-one, with their topics first.
Put a score on how your team feels.
Turn promoter, passive and detractor counts into an eNPS you can track over time, with the free calculator.
Calculate your eNPSFree, no signup required.
Back to the HR templates, where all 22 are listed.