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Ratings checked July 30, 2026

Leapsome Reviews: The 2026 Reality Check

What Leapsome's ratings actually say, what real reviewers praise and complain about, and an honest is-it-worth-it verdict. Full disclosure up front: TeamPredict publishes this page and competes for retention budgets - so every rating carries its sample size and date, and the praise section comes first.

Founded
2016

Berlin & New York

Funding
$60M raised

A single Series A in March 2022 led by Insight Partners - their first outside capital in six years

Employees
~125-150

PitchBook puts it at 146 as of May 2026

Customers
2,000+ organizations

their own published claim

Leapsome ratings at a glance

G24.8 / 5 · from 2,400+ reviews (approx.)
Capterra4.6 / 5 · from 97 reviews

Checked July 30, 2026. Counts marked approximate come from the platforms' own listings via search results (G2 blocks automated reads), so treat them as a floor and check the live listing before you buy.

Who actually uses Leapsome

The review base is the honest answer to “is this built for a team like mine?” For Leapsome it's small business (63% of reviewers).

Small business ≤50 staff
63%
Mid-market 51-1,000
25%
Enterprise 1,000+
12%

Source: Capterra reviewer breakdown (97 reviews). Decisively small-business-weighted despite enterprise logos in the marketing. G2's split could not be read directly, and a snippet there suggests a heavier mid-market share - so treat the exact numbers as indicative.

In their own words

What Leapsome Users Actually Wrote

Verbatim from public reviews, praise and criticism together, each with the platform and date so you can go read the rest of it yourself.

Praise
The platform makes it possible for us to run 360 peer reviews as we want to, and encourages our employees to give each other ongoing feedback.
Senior People Operations Manager, Internet · Capterra review
Praise
It's amazing how easy yet impactful it is to monitor employee performance and interact with individuals in you network.
Data Specialist, Marketing & Advertising · Capterra review, Mar 2023
Criticism
Unfair terms presented for renewal. Beat around the bush to reduce from 100 licenses to 30 licenses, since we are only using about 14.
Chief of Staff, Education Management · Capterra review, Apr 2024
Criticism
Pricing is higher for small business and startups.
Technical Lead, Computer Software, 11-50 employees · Capterra review, Dec 2024

Quotes are verbatim from public Leapsome reviews and are shown with the platform they came from. We publish criticism of the products we compete with and praise for them alike - a page that only quoted complaints would be as useless as one that only quoted praise.

What reviewers consistently praise

  • The highest G2 rating of any suite on our comparison list - reviewers particularly rate the reviews + learning combination.
  • Genuinely modular: teams like paying only for the modules they run, and the 14-day trial is real (no card needed).
  • GDPR maturity and localization from its European roots - a recurring positive for EU-based teams.

The recurring complaints

Sourced from review-site themes, not from us - these are the reasons people end up searching “Leapsome alternatives”.

  • Admin setup and review configuration get called 'unnecessarily complex', especially managing different review versions.
  • Finding historical data takes too many clicks - navigation depth is a recurring theme.
  • The Goals/OKR module feels underdeveloped next to reviews and learning; goal updates are manual.
  • Cost grows uncomfortably as teams scale, and teams report paying for modules (especially Learning) they barely use.
  • Text formatting issues and edits that don't save consistently.
  • Integration list is thinner than reviewers expect.

What Leapsome actually is

Leapsome is a people enablement platform (reviews, goals, surveys, learning). A modular European-born platform spanning reviews, goals, engagement surveys, learning, compensation, and now an HRIS.

Pricing: Not published as a simple rate - modular quote via sales (as of July 30, 2026 - full Leapsome pricing breakdown).

Best for: Growing companies (especially EU-based) that want to compose reviews, goals, surveys, and learning into one configurable platform.

leapsome.com
Leapsome website
leapsome.com · captured August 3, 2026

What changed at Leapsome recently

Milestones through August 3, 2026. Old reviews describe an old product, so read the ratings above against this: an acquisition, a repricing, or a discontinued module can outdate a five-star review from two years ago.

  1. Mar 2022

    Raises a $60M Series A led by Insight Partners, its first outside capital in six years.

  2. Mar-May 2023

    Removes its published per-user price, switching to "contact sales for a customized quote".

  3. Jul 2024

    Ships its AI Copilot in beta.

  4. Oct 2024

    Announces Leapsome HRIS - employee records, absence, time tracking, documents.

  5. 2025

    HRIS becomes the headline on the pricing page; Core HR joins the purchasable modules.

  6. Jul 2026

    Platform relaunch: a new ATS/recruiting module, five AI agents, AI-generated workflows, and MCP connectivity. Repositions as an "AI-native HR platform".

Why ratings alone mislead

A star rating is an average over years of a product that kept changing. Leapsome's score today includes reviews written before features shipped, before prices moved, and in some cases before the company was owned by someone else. That is why every rating on this page carries its sample size, every quote carries its date, and the timeline sits next to both.

The verdict

Is Leapsome Worth It in 2026?

Worth it for growing companies - especially EU-based - that want to compose reviews, goals, surveys, and learning into one configurable platform and will invest setup time. Not worth it if you need a predictable public price, a light-touch tool, or insight into which specific person might resign - its analytics read internal data on survey cadence.

Worth it if…

  • You want a modular suite and the reviews + learning combination specifically.
  • GDPR/EU data handling is a hard requirement.
  • You'll use the free 14-day trial to validate fit before talking to sales.

Probably not worth it if…

  • You need to know the real cost up front - quotes are modular and easy to underestimate.
  • You want value without an implementation project.
  • Your urgent problem is retention risk on named individuals.

How this page was put together (and who wrote it)

Published by TeamPredict - a retention tool, so we compete for the same budgets. To keep that honest: ratings are quoted with their sample sizes and check date (July 30, 2026), praise is listed before complaints, complaint themes come from review sites rather than our opinions, and the verdict names who Leapsome genuinely serves best. TeamPredict is not a people enablement platform (reviews, goals, surveys, learning) and doesn't pretend to be one. Spot something outdated? Email privacy@teampredict.ai and we'll fix it.

FAQ

Leapsome Reviews, Answered

Ratings, complaints, and whether it's the right spend.

By the numbers, yes: 4.8/5 on G2 (from 2,400+ reviews, approximate) and 4.6/5 on Capterra (from 97 reviews), checked July 30, 2026. The praise centers on: the highest g2 rating of any suite on our comparison list - reviewers particularly rate the reviews + learning combination. The catch is fit - see the complaints and the worth-it verdict on this page.

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